Professional Status

Open to opportunities

About Me

With more than 30 years experience in the service industry, I am a true generalist, with extensive skills and experience in all facets of the hospitality industry.

Having worked across many different accommodation types from city based casino properties, to luxury resorts in remote locations, I have gained experience in all areas of hotel operations.

This experience, balanced with strong financial acumen, and excellent human resource skills underpinning a situational leadership style whilst being creative and innovative enables me to excel in my chosen field.

Melanie Ann Smith


Vice President of Club Operations

Anantara Vacation Club
January 2015 to February 2018
Responsibilities completed
  • Responsible for overall management of all aspects of the Club with 7000+ owners. This includes the Owner Call Centre, overseeing the operation of seven Club Resorts across Indonesia, Thailand, New Zealand and China, Club Marketing & Communications, and management of all partner programs and affiliates.
  • Awarded MINOR Chairman's Award for Excellence 2015