Professional Status

Open to opportunities

About Me

With more than 30 years experience in the service industry, I am a true generalist, with extensive skills and experience in all facets of the hospitality industry.

Having worked across many different accommodation types from city based casino properties, to luxury resorts in remote locations, I have gained experience in all areas of hotel operations.

This experience, balanced with strong financial acumen, and excellent human resource skills underpinning a situational leadership style whilst being creative and innovative enables me to excel in my chosen field.

Melanie Ann Smith


Group Director of Club Operations

Anantara Vacation Club
June 2013 to December 2014
Responsibilities completed
  • Promoted into this role to oversee the overall Club Operations of both South and North East Asia
  • Responsibilities include the Owner Call Centre, overseeing the operation of six Club Resorts across Indonesia, Thailand, New Zealand and China, Club Marketing & Communications, and management of all partner programs and affiliates.